Privacy Policy
Effective date: June 17, 2026
1. About this policy
This Privacy Policy explains how CopperTab, Inc. ("CopperTab," "we," "us," or "our") collects, uses, and discloses personal information about visitors to our website at coppertab.com and people who interact with our marketing, sales, and support activities.
This policy applies only to information we collect through our public website and marketing channels. It describes how we handle information about website visitors, prospective customers, and people who contact us.
What this policy does not cover
This policy does not govern protected health information (PHI). When CopperTab processes PHI on behalf of a healthcare provider, that processing is governed by the Business Associate Agreement (BAA) between CopperTab and that provider, together with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law. Nothing in this policy modifies, replaces, or limits the obligations set out in any BAA.
This policy also does not cover personal information we process on behalf of our customers as part of providing the CopperTab service. That information is handled in accordance with our customer agreements and the BAA, not this website policy.
2. Who we are and how to contact us
CopperTab, Inc.
43 Broad Street #B306A
Hudson, MA 01749
For privacy questions or to exercise your rights, contact us at legal@coppertab.com.
3. Information we collect
Information you provide to us
We collect information you choose to give us, which may include your name, business name, email address, phone number, job title, and the contents of any message you send. We collect this when you fill out a demo request or contact form, request information about our products, communicate with our sales or support teams, or apply for a job.
Information we collect automatically
When you visit our website, we automatically collect certain technical information, including your IP address, device and browser type, operating system, referring and exit pages, the pages you view, and the dates and times of your visits. We collect this information using cookies and similar technologies described in Section 5.
Information from third parties
We may receive business contact information from referral partners or industry events to support our sales and marketing activities. We do not purchase personal information from data brokers.
4. How we use information
We use the information we collect to:
- Respond to your inquiries and provide information you request
- Schedule and conduct product demonstrations
- Communicate with you about our products, including updates you have requested
- Operate, maintain, secure, and improve our website
- Understand how visitors use our website and measure the effectiveness of our marketing
- Evaluate job applications
- Comply with legal obligations and enforce our terms
- Detect, prevent, and respond to fraud, abuse, and security incidents
We rely on your consent for marketing communications and on our legitimate business interests for operating our website and conducting business outreach, except where law requires a different basis. You can withdraw consent for marketing at any time as described in Section 8.
7. Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, including to respond to inquiries, maintain business records, and comply with legal obligations. We then delete or de-identify it. Retention periods vary by the type of information and the reason we hold it.
8. Your choices
Marketing communications. You can opt out of marketing emails at any time using the unsubscribe link in those messages or by contacting us. We may still send you non-marketing messages, such as responses to your inquiries.
Cookies. You can manage cookies through your browser and any cookie preference tool we provide.
Access and updates. You can ask us to access, correct, or delete personal information we hold about you by contacting us using the details in Section 2. Your rights may depend on where you live, as described in Sections 9 and 10.
9. California privacy rights
This section applies to California residents and supplements the rest of this policy as required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA").
Categories of personal information we collect. In the past 12 months, we have collected the categories of personal information described in Section 3, which may include identifiers (such as name, email, and IP address), commercial information, internet and network activity, professional or employment information, and inferences. We collect this information from the sources described in Section 3 and use it for the purposes described in Section 4.
Sale and sharing. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under the CCPA.
Sensitive personal information. We do not collect or process sensitive personal information through our website for the purpose of inferring characteristics about you.
Your rights. Subject to certain exceptions, California residents have the right to know what personal information we collect and how we use and disclose it, to request access to and a copy of that information, to request correction, and to request deletion. We will not discriminate against you for exercising these rights.
How to exercise your rights. Submit a request using the contact details in Section 2. We will verify your request before responding, which may require us to confirm information we already hold about you. You may use an authorized agent to submit a request on your behalf, subject to verification of the agent's authority.
10. Canada privacy rights
This section applies to individuals in Canada and reflects our commitments under the Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect, use, and disclose personal information for the purposes identified in this policy and obtain consent where required. The form of consent may be express or implied depending on the sensitivity of the information and the context. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details in Section 2.
You have the right to request access to the personal information we hold about you and to request correction of inaccurate information. We are accountable for personal information in our custody, including information transferred to service providers for processing. As described in Section 11, personal information may be stored or processed in the United States and may be accessible to courts, law enforcement, and regulatory authorities in that country.
Some provinces, including Quebec, have privacy laws that may provide additional rights. We comply with the provincial privacy laws applicable to our activities. If you have a concern about how we handle your personal information, you may contact us first, and you have the right to file a complaint with the Office of the Privacy Commissioner of Canada or your applicable provincial privacy regulator.
11. International data transfers
We are based in the United States, and we store and process information in the United States. If you access our website from outside the United States, including from Canada, you understand that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your location. Where required, we take steps to ensure appropriate protection for transferred information.
12. Children's privacy
Our website is intended for businesses and professional audiences and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps to delete it.
13. Third-party links
Our website may link to third-party websites and services that we do not control. This policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.
14. Data security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, and disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
15. Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. If we make material changes, we will provide additional notice as required by law. We encourage you to review this policy periodically.
16. Contact us
If you have questions about this policy or our privacy practices, or if you would like to exercise your rights, contact us at:
CopperTab, Inc.
43 Broad Street #B306A
Hudson, MA 01749
legal@coppertab.com